Guide

Broken window or door: what to do before help arrives

When a window or door is broken out and the opening is exposed, the goal is to keep people safe and the property secure until the board-up is in place.

Make it safe

Keep people away from the opening and the broken glass on both sides. If the break was from a break-in, call the police first and don't disturb the area until they say it's okay.

Call for board-up

Emergency board-up services available for homes and businesses. Call (206) 778-5763. Tell us the address, the size of the opening, whether it's a window or a door, and which floor it's on.

What board-up does

The board covers the opening so weather and people stay out. It's temporary. Once it's secure, we measure for the new glass and come back to install it. See emergency board-up.

For insurance

Take photos before anything is cleaned up or covered. Your insurance company may ask for them.

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