1. Keep everyone safe
Move people and pets out of the room. Put on shoes. Broken glass travels farther than you'd expect, especially tempered glass, which breaks into small pebbles.
2. Leave hanging glass alone
Don't pull shards out of the frame by hand. If a piece looks like it could fall, keep people away from both sides of the window.
3. Cover the opening if you can do it safely
Plastic sheeting or cardboard taped from the inside can keep rain out for a short time. Don't touch the sharp edges. If the opening is large, high up, or can't be closed, call us. Emergency board-up services available for homes and businesses.
4. Take a few photos
One photo of the whole window from inside, one of the damage up close, and one from outside if you can get it from the ground. What to photograph.
5. Call us
Tell us the address, which floor, the type of window, and whether you can approve the work. We'll set up the board-up or the new glass. See broken window repair.